Rayan Tea Privacy Policy – Payment Gateway (India)
Effective Date: April 26, 2024
This Privacy Policy describes how Rayan Tea (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website or mobile application (collectively, the “Platform”) to make payments through a payment gateway in India.
Information We Collect
When you use the payment gateway on our Platform, we may collect the following information:
- Transaction Information: This includes details about your purchase, such as the amount paid, the date and time of the transaction, and the items purchased.
- Payment Information: This information is collected directly by our third-party payment gateway provider and may include your name, billing address, shipping address, phone number, and email address. We do not store your full credit card or debit card information.
- Device Information: We may collect information about the device you use to access the Platform, such as your IP address, device type, operating system, and browser type.
Use of Information
We use the information we collect for the following purposes:
- To process your payment transactions.
- To fulfill your orders and deliver your tea purchases.
- To send you important information about your order, such as confirmation emails and order tracking updates.
- To respond to your inquiries and requests for customer service.
- To improve the Platform and our services.
- To comply with legal and regulatory requirements.
Sharing of Information
We may share your information with the following third parties:
- Payment Gateway Providers: We share your payment information with our third-party payment gateway providers to process your transactions. These providers are obligated to handle your information securely and in accordance with applicable data privacy laws.
- Service Providers: We may use third-party service providers to perform certain functions on our behalf, such as order fulfillment, email marketing, and data analysis. These service providers will only have access to the information they need to perform their specific functions.
We will not share your information with any other third parties without your consent, except as required by law.
Data Security
We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. We cannot guarantee the security of your information.
Your Rights
You have certain rights regarding your information, which may vary depending on your location. These rights may include the right to access, correct, or delete your information, or to object to the processing of your information. You can learn more about your rights by contacting us at the email address below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@rayantea.com
Rayan Tea Customer Support
This Privacy Policy is designed to comply with the Information Technology Act, 2000 and the related rules and regulations of India, including the Reasonable Security Practices and Procedures and Sensitive Personal Data or Information (SPDI) Rules